Privacy Policy
Draft. This text is a first version written for review by a lawyer. The business details in square brackets are filled in once Skale is registered.
Skale is run by Skale 300, [REGISTERED ADDRESS] ("Skale", "we", "us"). You can reach us at connect@skale300.com.
This policy explains what personal information Skale collects, why, who handles it, and your choices.
What we collect
- Account details: your email address and a password (stored only in scrambled form, never readable by us).
- Sign in with Google or Apple: if you choose it, Google or Apple tells us your email address and, for Google, your name. We never see your Google or Apple password.
- Connected email: if you choose to send email from your own address, you connect Google, Microsoft, Apple iCloud Mail or another mail server. With Google and Microsoft, they give Skale permission to send messages only. Skale cannot read your inbox. With Apple iCloud and other mail servers, you give Skale an app-specific password or a mail password. We keep your sending address and an encrypted access token or password so we can send the emails you approve, and the messages pass through your email provider. You can disconnect at any time in Skale, which deletes what we kept. For Google or Microsoft you can also remove Skale in your account settings, and for Apple or a mail server you can delete the app-specific password or change the password.
- Your business records: everything you enter in Skale, such as company details, customers, suppliers, invoices, bills, stock and reports. This may include other people's names and contact details.
- Skale AI requests: the questions you ask and the figures, documents or images you send with them.
- Photos you choose to scan: if you use Scan a receipt, the picture you take is sent to read the receipt and is stored with that bill. The app asks for camera access only when you press that button.
- Payment details for Skale plans: card details are handled by our payment provider, never by us. We keep which plan a business has and when it was paid.
- Basic technical data: your IP address and request logs, used to keep the service secure and working.
Why we use it
To create your account, run Skale for you, answer your questions with Skale AI, keep the service secure, prevent abuse, and contact you about your account. We do not sell your data and we do not use it for advertising.
Who handles it for us
- Supabase stores your account and records in a database hosted in Ireland (European Union).
- Cloudflare delivers the website and runs our server code.
- Whop takes payment for Skale plans and keeps the card details. Resend sends the emails Skale sends for you, such as payment reminders and test emails, so the recipient's email address and the message text pass through it.
- Anthropic provides the AI behind Skale AI. When you use Skale AI, only what you send in that request, with the figures it needs to answer, goes to Anthropic. Under Anthropic's commercial terms, data sent through its API is not used to train its models.
We will list any further provider here before we start using it, for example a payment processor when paid plans open, or an email sender.
Cookies and similar storage
Skale uses your browser's local storage only to keep you signed in, remember your chosen company, your light or dark choice, your language, and that you have seen the cookie notice. We do not use advertising or tracking cookies.
How long we keep it
We keep your records while your account is open. When you replace or delete a record, we keep the earlier version for 90 days so we can undo mistakes, then it is removed automatically. You can delete your account yourself in the app (Settings, Account, Delete my account) or on this page. When you do, we delete your sign-in and every business that only you use, with all its records, except anything we must keep by law. Backups are removed on their normal cycle.
Your rights
You can ask to see, correct, export or delete your personal information, to object to how we use it, or to withdraw consent. Email connect@skale300.com. We will reply within 30 days. You also have the right to complain to the data protection authority in Seychelles, or the authority where you live.
Other people's data in your records
If you put your customers' or staff members' details into Skale, you decide what goes in and why. You are responsible for having the right to do so under the law that applies to you. We handle that data only on your behalf, to run the service.
Security
Each company's data is kept separate from every other company's, access is controlled by sign-in and role, and data is encrypted in transit. No system is perfectly secure. If a breach affects you, we will tell you and the authorities as the law requires.
Children
Skale is for businesses and is not meant for anyone under 18.
Changes
If we change this policy in a way that matters, we will tell you by email or in the app.